Privacy Policy

Introduction

Central Cleaning Services Ltd, a company registered in Scotland under registration number SC343544.

This Privacy Policy provides you with information about the types of personal data that we collect from you and how we use that personal data.

WHAT PERSONAL INFORMATION DO WE COLLECT?

When you access and move around our website, we may collect some or all of the following personal data about you:

·        your name;

·        email address;

·        any correspondence with and from ourselves;

·        your preferences about receiving communications from us and/or others;

·        This information is collected by our contact form.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Your personal data
will be collected, processed, stored and used by us, and passed to and
processed by our subsidiary and/or affiliated companies and other data
processors acting under contract with us:

·        to provide customer support;

·        to contact you by email and mobile communication (such as text (SMS) and “push” notification);

·         for customer satisfaction and customer experience improvement purposes; and

·        in connection with the prevention and detection of fraud and other crime.

We may automatically collect anonymous information about your use of our website. For example, we may automatically log which parts of the site you access, which web browser you deploy and the website from which you linked to our site. You cannot be identified from any of this information. It enables us to compile statistics about the use of our website to tailor an improved customer experience.

DISCLOSING YOUR PERSONAL DATA

We will not disclose any of your personal data without your permission unless:

·        we are legally entitled to do so (for example, pursuant to a court order or for the purposes of prevention or detection of crime or fraud)

INTERNATIONAL TRANSFERS

We may transfer personal data that we collect from you to third party data processors located in countries that are outside of the European Economic Area (EEA) and companies in connection with the above purposes. Please be aware that countries outside the EEA may not offer the same level of data protection
as the United Kingdom; however, we always require that third party data processors deal with your personal data in accordance with this Privacy Policy.

ACCESS TO INFORMATION

The Data Protection Act 1998 gives you the right to access personal data held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the personal information we hold about you.

How to Contact?

For all data enquiries please contact the following person:

·        Lorraine Neilson,

·        lorraine@centralcleaningservicedltd.co.uk,

·        01324 873 198,

·        19G Winchester Avenue, Denny, Falkirk, FK6 6QE.

LINKS TO THIRD PARTY SITES

The website may, from time to time, contain links to the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for those websites or their policies.

SECURITY

We take appropriate technical and organisational measures to guard against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no computer system is completely secure, we believe the measures we implement reduce the likelihood of security problems to a level appropriate to the type of data involved.

UPDATES TO THIS POLICY

In order to respond to developments in our industry, its technology and our business, we may make changes to this Privacy Policy from time to time. It was last updated on 6^th July 2021.